Shipping policy

*If your shipping and billing information does not match, your payment will not be processed.* 

A. How long does it take to process and ship items? 

All processing and shipping takes 1-2 business days. 

B. When will my tracking information be updated?

All tracking information is sent via email once your package has been processed and shipped. If you don’t receive a tracking number after 3 days of placing your order please contact us via email at info@heronestopllc.com with your name and order number. 

C. Can changes be made once my order is placed?

Once an order is placed no changes can be made. 

D. Can my order be returned?

All sales are final. We do not accept returns, exchanges or provide refunds.